Your questions answered
Welcome to the Warboys Secure Solutions FAQ page, your go-to resource for understanding our mobile mechanic services. We pride ourselves on transparent communication and reliable service. Here, you'll find comprehensive answers to the most common inquiries, ensuring you have all the information needed to confidently book your next appointment. From service areas to payment options, we've got you covered.
Frequently asked questions
We understand you might have questions about how our mobile mechanic service works, what we can fix, and why choosing Warboys Secure Solutions is the best option for your vehicle maintenance and repair. This section is designed to give you clear, concise answers to help you make informed decisions.
What areas do you service?
We’re based in Lincoln County, Montana, and are willing to travel to surrounding areas. Travel fees may apply depending on distance.
What types of vehicles and equipment do you work on?
Our skilled mechanic is equipped to work on a wide range of vehicles, including cars, trucks, SUVs, and some light commercial equipment. We handle all kinds of problems, from electrical issues to brake repairs.
Do you offer roadside or emergency service?
Yes. We provide mobile repair for breakdowns, no-start issues, and roadside situations whenever possible.
How do I request an estimate?
Call, text or email us with the year, make, model, your location, and a brief description of the issue. The more details you share, the faster we can provide an estimate.
Are your estimates free?
Yes, all initial estimates for services are provided free of charge. We believe in transparency before any work begins.
Do you provide parts, or can I supply my own?
We can source and provide high-quality parts for your repair. If you prefer to supply your own parts, please discuss this with us during scheduling to ensure compatibility and warranty considerations.
How does payment work?
Payment is typically due upon completion of services. We accept cash, check, and card via Square, with a 3% processing fee. Details regarding invoicing and payment can be discussed when you book your appointment.
What if I don’t see my repair listed on your site?
Our "Services" page lists our most common repairs, but it's not exhaustive. If you don't see your specific need, please contact us! Chances are, we can help or recommend a trusted specialist.
Do I need to be present for the repair?
It's often helpful for you to be present, especially for initial diagnostics or if there are specific concerns you wish to discuss, if arrangements are made for vehicle access, you don't need to be there for the entire repair.
Do you work on older or high-mileage vehicles?
Yes, we are experienced in working with vehicles of all ages and mileage. Our goal is to keep your vehicle running reliably, regardless of its age.
Do you service fleets or job sites?
Absolutely! We offer convenient on-site maintenance and repair services for commercial fleets and can service multiple vehicles at your job site. Please contact us to discuss your specific fleet needs.
Do you charge for travel?
Travel charges may apply depending on your location and the scope of work. Any potential travel fees will be clearly communicated in your estimate. See our "Pricing and estimates" page for more information.
Can you diagnose problems without taking the vehicle to a shop?
Yes, our mobile mechanics are equipped with advanced diagnostic tools to identify most issues right at your location, saving you a trip to a traditional shop.
What if the repair can’t be completed on-site?
In rare cases where specialized equipment or an extensive repair requires a shop environment, we will clearly communicate this. We can often provide recommendations for trusted facilities or help arrange towing services- very rare.
Do you offer fleet discounts?
Yes, we offer some discounts for businesses with multiple vehicles requiring regular service. Contact us to discuss a customized plan for your fleet.
Are appointments required?
Yes, appointments are required to ensure we can allocate the right mechanic and equipment for your specific service needs. But that doesn't mean we can't get you same day or next day assistance. We also are willing to help with emergencies!
Do you perform preventive inspections?
Absolutely! Proactive maintenance is key to vehicle longevity. We offer thorough preventive inspections to identify potential issues before they become major problems.
Can you work in all weather conditions?
We strive to work in most weather conditions. However, for safety and quality of work, extreme weather (e.g., heavy rain, snow, or lightning) may require rescheduling. We'll communicate any necessary changes promptly.
What makes your 'mobile mechanic coming to you' service different or better than going to a traditional auto shop?
The primary difference is unparalleled convenience. No more hassling with driving to a shop, arranging rides, or waiting in a lounge. We come directly to you and fix it on the scheduled day, letting you save time and focus on your day.
What is the most important thing you want customers to know before they book an appointment with you?
We want you to know that our service is incredibly flexible to fit your schedule. We strive to provide convenient, efficient, and high-quality repairs that work around your life.
Experience the convenience
Ready to experience hassle-free auto repair? Warboys Secure Solutions is committed to bringing expert mobile mechanic services right to your doorstep. With transparent pricing, flexible scheduling, and a dedication to quality, we're here to make vehicle maintenance simpler than ever before.